Orders Cancellation Policy

At Canybook, we aim to provide a smooth and reliable experience for all customers. Please read this Cancellation Policy carefully.

1. Cancellation Window
   You may request to cancel your order within 1 hour of placing it. To do so, contact our support team immediately with your order number.

Once an order has been processed or accessed, it cannot be cancelled due to the digital nature of the products.

2. How to Request a Cancellation
   To request a cancellation, contact us at contact@canybook.com with your order number and cancellation request.

If the order is still eligible, we will process the cancellation and send you a confirmation.

3. Order Modifications
   If you need to update your order details, such as email or account information, contact us as soon as possible. We will try to assist if the order has not yet been processed.
4. Issues with Cancellation
   If you face any issues with your cancellation request, contact our support team at contact@canybook.com. We will assist you as quickly as possible.
5. Contact
   contact@canybook.com