Thank you for purchasing from Canybook. Please read this policy carefully before making a purchase.
- Digital Products
1.1 All products sold on Canybook are digital and delivered electronically. Once the purchase is completed, the product becomes available for immediate access or download.
1.2 Due to the nature of digital products, all sales are final. We do not offer refunds, returns, or exchanges once the product has been accessed or downloaded.
- Damaged or Defective Products
If you experience any issue with your digital product, please contact us within 7 days of purchase at contact@canybook.com.
Please include your order number and a description of the issue.
If the issue is confirmed, we may provide a replacement file, a corrected version, or store credit where applicable.
- Customer Support
For any questions regarding your purchase, downloading, or accessing your product, contact us at contact@canybook.com.
We aim to respond as quickly as possible.
- Intellectual Property
All digital products on Canybook are protected by copyright laws.
Upon purchase, you receive a personal, non-exclusive, non-transferable license for personal use only. You may not share, resell, distribute, or modify the products without written permission.
- Policy Updates
We may update this policy at any time. Changes take effect immediately once posted on the website. - Contact
contact@canybook.com